How To Fix CRM_BUPA_CLEARING012 - You need at least two accounts that are not rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 012

• Message text: You need at least two accounts that are not rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING012 - You need at least two accounts that are not rejected ?

  The SAP error message CRM_BUPA_CLEARING012 indicates that a specific operation related to business partner clearing requires at least two accounts that are not in a rejected status. This error typically arises in the context of managing business partner data in SAP Customer Relationship Management (CRM) or when dealing with financial transactions that involve multiple accounts.
  Cause:
  
  Insufficient Valid Accounts: The primary cause of this error is that the system has identified fewer than two valid accounts for the business partner in question. At least two accounts are required for the operation to proceed.
  Account Status: One or more of the accounts associated with the business partner may be in a rejected status, which means they cannot be used for the intended operation.
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner master data that prevent the system from recognizing valid accounts.
  
  Solution:
  
  
  Check Business Partner Accounts:
  
  Navigate to the business partner in question and review the associated accounts.
  Ensure that there are at least two accounts linked to the business partner that are active and not in a rejected status.
  
  
  
  Review Account Status:
  
  Check the status of each account. If any accounts are marked as rejected, investigate the reason for rejection and resolve any issues.
  If necessary, update the account status to active or create new accounts as needed.
  
  
  
  Data Maintenance:
  
  Ensure that all required fields in the business partner master data are filled out correctly.
  Validate that the accounts are properly configured and linked to the business partner.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing business partner accounts and resolving status issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the accounts and their statuses, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data and CRM_DNO_MONITOR for monitoring CRM data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify business partner accounts.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.