How To Fix CRM_BUPA_CLEARING009 - Not all transactions were changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

• Message number: 009

• Message text: Not all transactions were changed

What causes this issue?

You tried to move the entire directory or individual transactions from
the source business partner to the target business partner. However, one
or more of the transactions that you wish to move already refers to the
target business partner.

System Response

The system could not change the reference from the source business
partner to the target business partner in one or more transactions.

How to fix this error?

Delete one of the references in those transactions where there is a
reference to both the source and the target business partner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_CLEARING009 - Not all transactions were changed ?

  The SAP error message CRM_BUPA_CLEARING009 typically occurs in the context of Business Partner (BP) data management within the SAP Customer Relationship Management (CRM) module. This error indicates that not all transactions related to a business partner could be changed or cleared as expected. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incomplete Data: There may be incomplete or inconsistent data in the business partner records that prevent the system from processing all transactions.
  Open Transactions: There might be open transactions or dependencies that are preventing the clearing of certain records.
  Authorization Issues: The user may not have the necessary authorizations to perform the required changes on all transactions.
  System Configuration: Incorrect configuration settings in the CRM system or related modules could lead to this error.
  Data Locking: Another process might be locking the data, preventing changes from being made.
  
  Solutions:
  
  Check Transaction Status: Review the status of the transactions related to the business partner. Ensure that there are no open or pending transactions that need to be addressed.
  Data Consistency Check: Use transaction codes like BP (Business Partner) to check for inconsistencies in the business partner data. Correct any issues found.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the changes. Consult with your SAP security team if needed.
  Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly for business partner management.
  Lock Entries: Investigate if there are any lock entries in the system that might be preventing the changes. You can use transaction code SM12 to check for locks.
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, SM12 for lock entries, and SE11 for data dictionary checks.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review SAP documentation related to Business Partner management and error handling for additional insights.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.