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Message type: E = Error
Message class: CRM_BSP_PSOB - Messages for Contract Object
Message number: 019
Message text: Correspondence variant &1 not defined
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CRM_BSP_PSOB019
- Correspondence variant &1 not defined ?The SAP error message CRM_BSP_PSOB019 indicates that a correspondence variant specified in the system is not defined. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or use a correspondence variant that has not been set up or is incorrectly referenced.
Cause:
- Missing Correspondence Variant: The specified correspondence variant does not exist in the system.
- Incorrect Configuration: The variant may have been deleted or not properly configured in the system.
- Authorization Issues: The user may not have the necessary authorizations to access the correspondence variant.
- Typographical Error: There may be a typo in the variant name or ID being referenced.
Solution:
Check Variant Definition:
- Go to the transaction code CRMD_ORDER or SPRO (for customizing).
- Navigate to the relevant area where correspondence variants are defined.
- Verify if the variant you are trying to use is listed and correctly configured.
Create or Modify Variant:
- If the variant does not exist, you may need to create it.
- If it exists but is not configured correctly, modify it to ensure it meets the required specifications.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to access the correspondence variant.
- You may need to consult with your SAP security team to verify and adjust user roles and permissions.
Correct Typographical Errors:
- Double-check the name or ID of the correspondence variant being referenced in your transaction or program.
- Ensure that it matches exactly with what is defined in the system.
Consult Documentation:
- Refer to SAP documentation or help resources for guidance on setting up and managing correspondence variants.
Related Information:
By following these steps, you should be able to resolve the error message CRM_BSP_PSOB019 and ensure that the correspondence variant is properly defined and accessible in your SAP CRM system.
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