How To Fix CRM_BSP_PSOB020 - Bank details are required for the selected payment method &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 020

• Message text: Bank details are required for the selected payment method &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB020 - Bank details are required for the selected payment method &1 ?

  The SAP error message CRM_BSP_PSOB020 indicates that bank details are required for the selected payment method in a CRM (Customer Relationship Management) context. This error typically occurs when a user attempts to process a transaction that requires bank information, but the necessary details are missing or incomplete.
  Cause:
  
  Missing Bank Details: The customer or vendor associated with the transaction does not have bank details maintained in the system.
  Incorrect Payment Method: The selected payment method requires bank details, but they have not been provided.
  Data Inconsistency: There may be inconsistencies in the data, such as the payment method not being properly linked to the bank details.
  
  Solution:
  
  
  Maintain Bank Details:
  
  Navigate to the customer or vendor master data in the SAP system.
  Ensure that the bank details (such as bank account number, bank key, and bank name) are correctly entered and saved.
  You can do this by going to the transaction code BP (Business Partner) or XD02 (for customers) or MK02 (for vendors) and updating the relevant information.
  
  
  
  Check Payment Method Configuration:
  
  Verify that the payment method selected is appropriate for the transaction and that it requires bank details.
  You can check the configuration of payment methods in the transaction code OBPM1 (for payment methods in company code) or OBPM2 (for payment methods in the country).
  
  
  
  Review Transaction Data:
  
  Ensure that the transaction you are trying to process is correctly set up and that all required fields are filled out.
  If the transaction is related to a sales order or invoice, check the associated documents for any missing information.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to view and edit bank details.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  XD02: Change Customer (Centrally)
  MK02: Change Vendor (Centrally)
  OBPM1/OBPM2: Payment Method Configuration
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing business partner data and payment methods.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the necessary bank details are in place for the selected payment method.