How To Fix CRM_BSP_PSOB021 - Payment method &1 is not intended for &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_PSOB - Messages for Contract Object

  • Message number: 021

  • Message text: Payment method &1 is not intended for &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_PSOB021 - Payment method &1 is not intended for &2 ?

    The SAP error message CRM_BSP_PSOB021 indicates that the payment method specified (represented by &1) is not intended for the specific transaction or business object (represented by &2) you are trying to process. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch between the payment method and the type of transaction or business object being processed.

    Cause:

    1. Incorrect Payment Method: The payment method you are trying to use is not configured for the specific transaction type or business object.
    2. Configuration Issues: The payment method may not be assigned to the relevant transaction type in the system configuration.
    3. Business Object Restrictions: Certain business objects may have restrictions on which payment methods can be used.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings in SAP and verify that the payment method is correctly set up for the specific transaction type or business object.
      • You can check the configuration in the following path:
        • SPRO > SAP Customizing Implementation Guide > Financial Accounting > Accounts Receivable and Accounts Payable > Payment Transactions > Define Payment Methods for Company Code.
    2. Assign Payment Method:

      • If the payment method is not assigned to the business object, you may need to assign it. This can involve modifying the configuration to include the payment method for the relevant transaction type.
    3. Review Business Object Settings:

      • Check the settings for the specific business object (e.g., sales order, invoice) to ensure that it allows the use of the specified payment method.
    4. Consult Documentation:

      • Review SAP documentation or help resources for any specific requirements or restrictions related to the payment method and business object in question.
    5. Testing:

      • After making any changes, test the transaction again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the database table for payment methods.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to use the specified payment method.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and financial transactions.

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