How To Fix CRM_BSP_PSOB023 - Dunning procedure &1 is not defined

CRM_BSP_PSOB023 - Overview

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 023

• Message text: Dunning procedure &1 is not defined

Self-Explanatory Message

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CRM_BSP_PSOB023 - Details

• The SAP error message CRM_BSP_PSOB023 indicates that a dunning procedure is not defined for the specified context in the SAP system. This error typically arises in the context of customer relationship management (CRM) when trying to process dunning (the process of communicating with customers to ensure the collection of payments).
  
  Cause:
  
  Missing Dunning Procedure: The most common cause is that the dunning procedure has not been defined in the system for the specific business partner or customer account.
  
  Configuration Issues: There may be configuration issues in the dunning settings or the dunning procedure may not be assigned correctly to the customer account.
  Incorrect Business Partner Role: The business partner may not have the correct role assigned that is required for dunning.
  Data Inconsistencies: There could be inconsistencies in the data related to the customer or the dunning procedure.
  
  
  Solution:
  
  
  Define Dunning Procedure:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > Accounts Receivable and