How To Fix CRM_BSP_PSOB025 - Only one different recipient for correspondence type &1 is possible!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 025

• Message text: Only one different recipient for correspondence type &1 is possible!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB025 - Only one different recipient for correspondence type &1 is possible! ?

  The SAP error message "CRM_BSP_PSOB025 Only one different recipient for correspondence type &1 is possible!" typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or send correspondence (like emails, letters, etc.) and the system detects that there is an attempt to assign multiple different recipients for a correspondence type that only allows one.
  Cause:
  
  Multiple Recipients: The error is triggered when the correspondence type you are using is configured to allow only one recipient, but the system is trying to assign multiple recipients.
  Configuration Settings: The correspondence type may have been set up in a way that restricts it to a single recipient.
  Data Entry Error: There may be a mistake in the data entry where multiple recipients were inadvertently selected or entered.
  
  Solution:
  
  Check Recipient Assignment: Review the recipients assigned to the correspondence type. Ensure that only one recipient is selected.
  Review Correspondence Type Configuration: 
  
  Go to the configuration settings for the correspondence type in the SAP system.
  Check if the correspondence type is indeed set to allow only one recipient. If necessary, modify the configuration to allow multiple recipients if that aligns with your business requirements.
  
  
  Correct Data Entry: If the error is due to incorrect data entry, correct the recipient information to ensure only one recipient is specified.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to manage correspondence types and recipients.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the CRM order management or SPRO to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify correspondence types and recipients.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and potential customizations in your SAP environment.