How To Fix CRM_BSP_PSOB026 - No alternative/additional recipient defined!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 026

• Message text: No alternative/additional recipient defined!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB026 - No alternative/additional recipient defined! ?

  The SAP error message CRM_BSP_PSOB026 ("No alternative/additional recipient defined!") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to send an email or notification, but the system cannot find any alternative or additional recipients defined for the action.
  Cause:
  
  Missing Recipient Data: The primary cause of this error is that the system is trying to send a message or notification, but there are no alternative or additional recipients specified in the configuration or in the transaction.
  Configuration Issues: The settings for the communication method or the recipient determination might not be properly configured.
  Business Partner Data: The business partner (BP) involved may not have the necessary email addresses or communication details set up.
  Workflow Settings: If the message is part of a workflow, the workflow might not have the correct recipient settings.
  
  Solution:
  
  
  Check Recipient Configuration:
  
  Go to the relevant transaction or configuration settings where the recipients are defined.
  Ensure that alternative or additional recipients are specified for the action you are trying to perform.
  
  
  
  Review Business Partner Data:
  
  Navigate to the business partner master data and check if the email addresses or communication methods are correctly maintained.
  Ensure that the business partner has the necessary roles and relationships defined.
  
  
  
  Adjust Workflow Settings:
  
  If the error is occurring in a workflow context, review the workflow configuration to ensure that recipients are correctly defined.
  Check the workflow task settings to ensure that they include alternative recipients.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution to see where the recipient determination is failing.
  Look for any custom code or enhancements that might be affecting recipient determination.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction or process you are working with to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management (e.g., BP) and workflow management (e.g., SWDD).
  User Roles: Ensure that the user executing the action has the necessary authorizations to send messages or notifications.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_BSP_PSOB026 error message.