How To Fix CRM_BSP_PSOB024 - Status &1 for inbound correspondence not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 024

• Message text: Status &1 for inbound correspondence not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB024 - Status &1 for inbound correspondence not defined ?

  The SAP error message CRM_BSP_PSOB024 typically indicates that there is an issue with the inbound correspondence configuration in the SAP Customer Relationship Management (CRM) system. The message states that the status specified (represented by &1) for inbound correspondence is not defined. This can occur in various scenarios, such as when trying to process incoming emails, faxes, or other forms of correspondence.
  Cause:
  
  Missing Status Definition: The status that is being referenced in the inbound correspondence is not defined in the system. This could be due to a configuration oversight or a missing entry in the status table.
  Incorrect Configuration: The inbound correspondence settings may not be properly configured, leading to the system not recognizing the status.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the status for inbound correspondence.
  
  Solution:
  
  
  Check Status Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Customer Relationship Management > Basic Functions > Correspondence > Define Statuses for Inbound Correspondence.
  Ensure that the status you are trying to use is defined in the system. If it is missing, you may need to create it.
  
  
  
  Review Correspondence Settings:
  
  Check the settings for inbound correspondence to ensure that they are correctly configured.
  Verify that the status mapping for inbound correspondence is correctly set up.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments related to inbound correspondence, review the code to ensure that it correctly handles the status values.
  Make sure that any custom logic does not interfere with the standard processing of inbound correspondence.
  
  
  
  Testing:
  
  After making the necessary changes, test the inbound correspondence process to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to inbound correspondence for any additional guidance or updates that may be relevant.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.