How To Fix CRM_BSP_PSOB017 - Correspondence dunning procedure &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 017

• Message text: Correspondence dunning procedure &1 not defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB017 - Correspondence dunning procedure &1 not defined ?

  The SAP error message CRM_BSP_PSOB017 indicates that a correspondence dunning procedure is not defined for a specific context in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system attempts to process a dunning procedure for a customer or business partner, but the necessary configuration is missing.
  Cause:
  
  Missing Configuration: The dunning procedure has not been defined in the system for the specific business partner or customer.
  Incorrect Settings: The settings for the dunning procedure may be incorrectly configured or not assigned to the relevant business partner or customer.
  Data Inconsistency: There may be inconsistencies in the data related to the dunning procedure or the business partner.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Define Dunning Procedure:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Customer Relationship Management > Master Data > Business Partner > Dunning > Define Dunning Procedures.
  Ensure that the dunning procedure you are trying to use is defined and configured correctly.
  
  
  
  Assign Dunning Procedure:
  
  Check if the dunning procedure is assigned to the relevant business partner or customer.
  You can do this by going to the business partner master data and checking the dunning information.
  
  
  
  Check for Data Consistency:
  
  Ensure that all necessary data related to the business partner and dunning procedure is consistent and complete.
  You may need to run consistency checks or data validation processes.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access and modify dunning procedures.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring dunning procedures.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to access and modify business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_BSP_PSOB017 and ensure that the dunning procedures are correctly defined and assigned in your SAP system.