How To Fix CRM_BSP_PSOB015 - Correspondence type &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 015

• Message text: Correspondence type &1 not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB015 - Correspondence type &1 not defined ?

  The SAP error message CRM_BSP_PSOB015 indicates that a specific correspondence type (denoted by &1) is not defined in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process or send correspondence (like emails, letters, etc.) that relies on a correspondence type that has not been configured.
  Cause:
  
  Missing Configuration: The correspondence type you are trying to use has not been defined in the system.
  Incorrect Input: The correspondence type may have been incorrectly specified in the transaction or program.
  Transport Issues: If the system has recently undergone a transport, the correspondence type may not have been included or activated in the target system.
  
  Solution:
  
  
  Define the Correspondence Type:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Customer Relationship Management > Basic Functions > Correspondence > Define Correspondence Types.
  Check if the correspondence type you are trying to use is listed. If not, you will need to create it.
  Ensure that all necessary settings for the correspondence type are configured correctly.
  
  
  
  Check for Typographical Errors:
  
  Verify that the correspondence type is entered correctly in the transaction or program. Ensure there are no typos or incorrect characters.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that the correspondence type was included and activated in the target system.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access and use the correspondence type.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or help files related to correspondence types in SAP CRM for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or CRMD_ORDER for accessing CRM order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_BSP_PSOB015 and successfully define or use the required correspondence type in your SAP CRM system.