How To Fix CRM_BSP_PSOB016 - Correspondence role &1 not defined

CRM_BSP_PSOB016 - Overview

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 016

• Message text: Correspondence role &1 not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB016 - Correspondence role &1 not defined ?

  The SAP error message CRM_BSP_PSOB016 indicates that a correspondence role is not defined in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process correspondence-related functions, such as sending emails or letters, and the system cannot find the specified correspondence role.
  
  Cause:
  The error can be caused by several factors:
  
  Missing Configuration: The correspondence role specified in the transaction or configuration is not defined in the system.
  Incorrect Role Assignment: The role may be incorrectly assigned or referenced in the configuration.
  Transport Issues: If the system has recently undergone a transport, the necessary configuration for the correspondence role may not have been transported correctly.
  Custom Development: If there are custom developments or enhancements, they may not have been properly configured to include the required correspondence role.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Correspondence Role Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference