How To Fix CRM_BSP_FSQ011 - Product &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_FSQ - BSP Message Class for FSQ

• Message number: 011

• Message text: Product &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_FSQ011 - Product &1 does not exist ?

  The SAP error message CRM_BSP_FSQ011 indicates that a specific product (denoted by &1) does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate product-related data, such as during sales order processing, product selection, or when using the CRM Web UI.
  Causes:
  
  Product Not Created: The product may not have been created in the system. This could be due to an oversight or a failure in the product creation process.
  Incorrect Product ID: The product ID being referenced may be incorrect or misspelled.
  Product Deactivation: The product might exist but could be inactive or deactivated in the system.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to the product not being available in CRM.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product.
  
  Solutions:
  
  
  Verify Product Existence:
  
  Check if the product exists in the system by navigating to the relevant transaction (e.g., using transaction codes like CRMD_ORDER or MM03 for material master).
  Ensure that the product ID is correctly entered.
  
  
  
  Create or Activate Product:
  
  If the product does not exist, create it using the appropriate transaction (e.g., CMM1 for creating a product in CRM).
  If the product exists but is inactive, reactivate it.
  
  
  
  Check Data Synchronization:
  
  If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. Check for any errors in the middleware or integration layer.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Logs and Traces:
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to product management in CRM for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.