How To Fix CRM_BSP_FSQ007 - Print: Communication data of business partner &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_FSQ - BSP Message Class for FSQ

• Message number: 007

• Message text: Print: Communication data of business partner &1 is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_FSQ007 - Print: Communication data of business partner &1 is not available ?

  The SAP error message CRM_BSP_FSQ007 indicates that the communication data for a specified business partner (BP) is not available. This error typically arises in the context of CRM (Customer Relationship Management) applications when trying to print or send communication-related documents (like emails, letters, etc.) for a business partner.
  Cause:
  
  Missing Communication Data: The most common cause is that the business partner does not have any communication data (like email address, phone number, etc.) maintained in the system.
  Incorrect Business Partner Role: The business partner may not have the correct role assigned that includes communication data.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and ERP).
  Authorization Issues: The user may not have the necessary authorizations to view the communication data of the business partner.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and search for the specific business partner using the ID provided in the error message.
  Verify that the communication data (like email, phone number, etc.) is correctly maintained under the relevant roles (e.g., Customer, Vendor).
  
  
  
  Maintain Communication Data:
  
  If the communication data is missing, you can add it by editing the business partner details. Ensure that you fill in the necessary fields for communication.
  
  
  
  Verify Business Partner Roles:
  
  Ensure that the business partner has the appropriate roles assigned that include communication data. You can check this in the BP transaction under the "Roles" tab.
  
  
  
  Check for Data Synchronization:
  
  If your system is integrated with other systems (like SAP ERP), ensure that the data is synchronized correctly. You may need to run data synchronization jobs or check for any errors in the data transfer process.
  
  
  
  Authorization Check:
  
  Ensure that the user trying to access the communication data has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or documentation that may provide additional insights or patches related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  CRMD_ORDER: CRM Order Management (to check related orders)
  
  
  
  Business Partner Roles: Understanding the roles assigned to a business partner is crucial, as different roles may have different sets of data.
  
  
  SAP Help Documentation: Refer to the official SAP Help Portal for detailed information on business partner management and communication data.
  
  
  By following these steps, you should be able to resolve the error and ensure that the necessary communication data is available for the business partner in question.