How To Fix CRM_BSP_FSQ012 - Product &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_FSQ - BSP Message Class for FSQ

• Message number: 012

• Message text: Product &1 is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_FSQ012 - Product &1 is not supported ?

  The SAP error message CRM_BSP_FSQ012 indicates that a specific product (denoted by &1) is not supported in the context of the application you are using. This error typically arises in the SAP CRM (Customer Relationship Management) environment, particularly when dealing with functionalities related to product management, sales orders, or service requests.
  Causes:
  
  Product Status: The product may be in a status that does not allow it to be used in the current transaction (e.g., inactive, discontinued).
  Product Type: The product type may not be supported for the specific transaction or process you are trying to execute.
  Configuration Issues: There may be configuration settings in the system that restrict the use of certain products.
  Missing Master Data: The product may not have been fully set up in the system, missing essential data such as pricing, availability, or other master data.
  Authorization Issues: The user may not have the necessary authorizations to access or use the product.
  
  Solutions:
  
  Check Product Status: Verify the status of the product in the system. Ensure that it is active and available for use.
  Review Product Type: Confirm that the product type is appropriate for the transaction you are attempting. If necessary, consult with your product management team.
  Configuration Review: Check the configuration settings in the SAP system to ensure that the product is allowed in the relevant processes.
  Complete Master Data: Ensure that all necessary master data for the product is complete and correctly maintained in the system.
  Authorization Check: Verify that the user has the necessary authorizations to access and use the product. If not, work with your security team to obtain the required permissions.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for additional insights or updates.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as CRMD_ORDER for sales orders or CRMD_ORDERADM_H for order management.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking the above points, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.