How To Fix CRM_BRC_MESSAGES021 - Do not assign one PFCG role to multiple business roles

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRC_MESSAGES - Messages for Business Role Customizing application

• Message number: 021

• Message text: Do not assign one PFCG role to multiple business roles

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRC_MESSAGES021 - Do not assign one PFCG role to multiple business roles ?

  The SAP error message CRM_BRC_MESSAGES021 indicates that there is an issue with the assignment of PFCG roles to business roles in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when a single PFCG role is assigned to multiple business roles, which is not allowed in the system.
  Cause:
  The root cause of this error is the attempt to assign the same PFCG role to more than one business role. In SAP, PFCG roles are used to define authorizations and access rights, and each business role should have a unique PFCG role assigned to it to maintain proper authorization management and avoid conflicts.
  Solution:
  To resolve this error, you need to ensure that each business role is assigned a unique PFCG role. Here are the steps you can take:
  
  
  Identify the Conflicting Roles:
  
  Use transaction code PFCG to view the PFCG roles that are currently assigned to the business roles.
  Check which business roles are using the same PFCG role.
  
  
  
  Create or Modify PFCG Roles:
  
  If necessary, create a new PFCG role that can be assigned to one of the business roles.
  Alternatively, modify the existing PFCG roles to ensure that they are unique to each business role.
  
  
  
  Reassign Roles:
  
  Reassign the PFCG roles to the business roles so that no two business roles share the same PFCG role.
  Ensure that the new assignments meet the authorization requirements for the users associated with those business roles.
  
  
  
  Test the Changes:
  
  After making the changes, test the business roles to ensure that users can access the necessary functions without encountering the error.
  
  
  
  Related Information:
  
  PFCG (Profile Generator): This is the transaction used to create and manage roles and authorizations in SAP.
  Business Roles: In SAP CRM, business roles define the functions and authorizations that a user has within the system.
  Authorization Management: Proper management of roles and authorizations is crucial for security and compliance in SAP systems.
  
  By following these steps, you should be able to resolve the error message CRM_BRC_MESSAGES021 and ensure that your business roles are correctly configured in SAP CRM.