How To Fix CRM_BRC_MESSAGES022 - Keyboard shortcut for the link &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRC_MESSAGES - Messages for Business Role Customizing application

• Message number: 022

• Message text: Keyboard shortcut for the link &1 already exists

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRC_MESSAGES022 - Keyboard shortcut for the link &1 already exists ?

  The SAP error message CRM_BRC_MESSAGES022 indicates that there is an attempt to create a keyboard shortcut for a link that already has an existing shortcut assigned to it. This typically occurs in the context of customizing or configuring keyboard shortcuts in the SAP CRM system.
  Cause:
  The error is triggered when:
  
  You try to assign a keyboard shortcut to a link (or action) that already has a shortcut assigned.
  There is a conflict in the shortcut assignment, meaning the same key combination is being used for multiple links.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Shortcuts:
  
  Review the current keyboard shortcuts assigned to links in the system. You can do this by navigating to the relevant configuration settings in SAP CRM.
  Identify if the shortcut you are trying to assign is already in use.
  
  
  
  Modify or Remove Existing Shortcuts:
  
  If the shortcut is already assigned to another link, you can either:
  
  Change the shortcut for the existing link to a different key combination.
  Remove the existing shortcut if it is no longer needed.
  
  
  
  
  
  Assign a Unique Shortcut:
  
  When assigning a new shortcut, ensure that it is unique and does not conflict with existing shortcuts. Choose a different key combination that is not currently in use.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, test the new shortcut to ensure it works as intended without causing any further conflicts.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any specific guidance or updates related to keyboard shortcuts in your version of SAP CRM.
  User Training: Ensure that users are trained on how to manage and assign keyboard shortcuts effectively to avoid conflicts in the future.
  System Configuration: If you are an administrator, familiarize yourself with the configuration settings for keyboard shortcuts in the SAP CRM system to better manage them.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.