How To Fix CRM_BRC_MESSAGES020 - PFCG role ID must be entered before saving the business role

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRC_MESSAGES - Messages for Business Role Customizing application

• Message number: 020

• Message text: PFCG role ID must be entered before saving the business role

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRC_MESSAGES020 - PFCG role ID must be entered before saving the business role ?

  The SAP error message CRM_BRC_MESSAGES020 indicates that a PFCG role ID must be entered before you can save a business role in the SAP Customer Relationship Management (CRM) system. This error typically occurs when you are trying to create or modify a business role in the CRM system, and the required PFCG role ID field is left blank.
  Cause:
  The primary cause of this error is that the system requires a PFCG (Profile Generator) role ID to be associated with the business role you are trying to create or modify. The PFCG role ID is essential because it defines the authorization and access rights for users assigned to that business role.
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Business Role Configuration:
  
  Navigate to the transaction or area in SAP where you are managing business roles (e.g., using transaction code CRMD_ORDER or through the SAP Easy Access menu).
  
  
  
  Enter the PFCG Role ID:
  
  Locate the field for the PFCG role ID in the business role configuration screen.
  Enter a valid PFCG role ID that corresponds to the authorizations you want to assign to this business role.
  
  
  
  Check Role Existence:
  
  Ensure that the PFCG role ID you are entering actually exists in the system. You can check this by using transaction code PFCG to view the role details.
  
  
  
  Save the Business Role:
  
  After entering the PFCG role ID, try saving the business role again. The error should no longer appear if the role ID is valid and correctly entered.
  
  
  
  Related Information:
  
  PFCG (Profile Generator): This is a tool in SAP used to create and manage roles and authorizations. Each role can contain various authorizations that define what actions users can perform in the system.
  Business Roles in CRM: Business roles in SAP CRM are used to define the responsibilities and access rights of users within the CRM system. They are essential for managing user permissions effectively.
  Authorization Issues: If you continue to face issues, ensure that you have the necessary authorizations to create or modify business roles and PFCG roles.
  
  If you have followed these steps and are still encountering issues, it may be helpful to consult with your SAP Basis or Security team to ensure that there are no underlying authorization problems or system configuration issues.