How To Fix CRM_BCB056 - Message has no send status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 056

• Message text: Message has no send status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BCB056 - Message has no send status ?

  The SAP error message CRM_BCB056 ("Message has no send status") typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the status of a message that is supposed to be sent, such as an email or a notification. This error indicates that the system cannot determine the send status of the message, which can prevent the message from being processed or sent.
  Causes:
  
  Incomplete Message Processing: The message may not have been fully processed or may be in an intermediate state.
  Missing Configuration: There may be missing or incorrect configuration settings related to the communication method or message type.
  System Errors: There could be underlying system errors or inconsistencies in the database that affect message processing.
  Authorization Issues: The user or process attempting to send the message may lack the necessary authorizations.
  Technical Issues: Network issues or problems with the email server or communication channel can also lead to this error.
  
  Solutions:
  
  Check Message Status: Review the status of the message in the CRM system. Ensure that it has been properly created and processed.
  Reprocess the Message: If the message is in an incomplete state, try to reprocess it. This can often be done through transaction codes like SWI1 (Work Item Selection) or SOST (SAPconnect Send Requests).
  Review Configuration: Check the configuration settings for the communication method (e.g., email, fax) in the CRM system. Ensure that all necessary settings are correctly configured.
  Check Authorizations: Verify that the user or process has the necessary authorizations to send messages. This may involve checking roles and permissions in the SAP system.
  System Logs: Review system logs (transaction SLG1) for any related error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST for monitoring send requests, SWI1 for work item processing, and SLG1 for log analysis.
  Documentation: Review SAP documentation related to CRM messaging and communication methods for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_BCB056 error in your SAP system.