How To Fix CRM_BCB054 - Value '&1' is not a valid item status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 054

• Message text: Value '&1' is not a valid item status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BCB054 - Value '&1' is not a valid item status ?

  The SAP error message CRM_BCB054, which states "Value '&1' is not a valid item status," typically occurs in the context of SAP Customer Relationship Management (CRM) when an invalid or unrecognized status is assigned to an item in a business document, such as a sales order, service order, or any other CRM-related transaction.
  Cause:
  
  Invalid Status Value: The most common cause of this error is that the status value being used does not exist in the system or is not defined for the specific item type.
  Configuration Issues: The status profile for the item may not be correctly configured in the system, leading to the acceptance of only certain predefined statuses.
  Data Entry Errors: Manual data entry errors can lead to the input of incorrect status values.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling status values correctly.
  
  Solution:
  
  Check Status Values: Verify the status value being used. Ensure that it is a valid status defined in the system for the specific item type.
  Review Configuration: Check the configuration of the status profile in the SAP CRM system. You can do this by navigating to the relevant customizing settings in the SAP IMG (Implementation Guide):
  
  Path: CRM > Basic Functions > Status Management > Define Status Profile
  Ensure that the status you are trying to use is included in the status profile for the relevant document type.
  
  
  Correct Data Entry: If the status was entered manually, correct it to a valid status.
  Check for Custom Code: If there are any custom developments, review the code to ensure that it correctly handles status values and does not allow invalid statuses to be set.
  Consult Documentation: Refer to SAP documentation or help resources for the specific CRM module you are working with to understand the valid statuses and their meanings.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage CRM orders and their statuses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Testing: After making changes, test the process again to ensure that the error is resolved and that the item status can be set correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.