How To Fix CRM_AUI_TOOLBAR007 - On-click event (client) cannot be changed; button &1 used in profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_TOOLBAR - Messages For Toolbar Maintenance In Agent Inbox

• Message number: 007

• Message text: On-click event (client) cannot be changed; button &1 used in profile &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_TOOLBAR007 - On-click event (client) cannot be changed; button &1 used in profile &2 ?

  The SAP error message CRM_AUI_TOOLBAR007 indicates that there is an issue with the configuration of a toolbar button in the SAP CRM system. Specifically, the error states that the on-click event for a button cannot be changed because the button is already being used in a specific profile.
  Cause:
  This error typically occurs when:
  
  A button in the toolbar has been defined with a specific on-click event in a profile, and there is an attempt to change that event.
  The button is part of a standard or custom toolbar configuration that does not allow modifications to its on-click event due to its association with a profile.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Button Configuration:
  
  Go to the toolbar configuration in the SAP CRM system.
  Identify the button (&1) mentioned in the error message and the profile (&2) it is associated with.
  Review the on-click event settings for that button.
  
  
  
  Modify the Profile:
  
  If you need to change the on-click event, consider creating a new profile or modifying the existing profile to accommodate the changes.
  Ensure that the button is not locked or restricted by other configurations.
  
  
  
  Use a Different Button:
  
  If changing the on-click event is not feasible, consider using a different button that is not associated with the same profile.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to toolbar configuration and the specific error message for additional insights.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration.
  
  
  
  Related Information:
  
  Profiles: In SAP CRM, profiles are used to define the layout and behavior of UI elements, including toolbars. Understanding how profiles work is crucial for managing toolbar configurations.
  Custom Development: If you are using custom development, ensure that any custom code does not conflict with standard configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.