How To Fix CRM_AUI_TOOLBAR005 - Deletion is not possible; button &1 is used in toolbar profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_TOOLBAR - Messages For Toolbar Maintenance In Agent Inbox

• Message number: 005

• Message text: Deletion is not possible; button &1 is used in toolbar profile &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_TOOLBAR005 - Deletion is not possible; button &1 is used in toolbar profile &2 ?

  The SAP error message CRM_AUI_TOOLBAR005 indicates that a specific button (denoted as &1) is being used in a toolbar profile (denoted as &2), and therefore, it cannot be deleted. This error typically arises when you attempt to remove a button from a toolbar profile that is still in use.
  Cause:
  The primary cause of this error is that the button you are trying to delete is still associated with a toolbar profile that is active or in use. In SAP CRM, toolbar profiles are used to define the layout and functionality of toolbars in various applications, and certain buttons may be integral to those profiles.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Toolbar Profile Usage:
  
  Identify where the toolbar profile (&2) is being used. You can do this by navigating to the relevant configuration settings in SAP CRM.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the usage of the toolbar profile.
  
  
  
  Remove Button from Toolbar Profile:
  
  If you determine that the button (&1) is indeed part of the toolbar profile, you will need to remove it from the profile before you can delete it.
  Go to the toolbar profile configuration (usually found in the customizing settings under Tools -> Toolbar -> Define Toolbar Profiles).
  Locate the specific toolbar profile and edit it to remove the button.
  
  
  
  Save Changes:
  
  After removing the button from the toolbar profile, save your changes.
  You should now be able to delete the button without encountering the error.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other dependencies or references to the button in other profiles or configurations that might prevent its deletion.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing toolbar profiles, such as SE80 (Object Navigator) or SPRO (Customizing).
  Documentation: Refer to SAP Help documentation for more details on toolbar configuration and management.
  Testing: After making changes, test the application to ensure that the toolbar behaves as expected without the deleted button.
  
  If you continue to experience issues, consider reaching out to your SAP support team or consulting the SAP community for further assistance.