How To Fix CRM_AUI_TOOLBAR002 - Duplicate buttons are not permitted for toolbar profile &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_TOOLBAR - Messages For Toolbar Maintenance In Agent Inbox

• Message number: 002

• Message text: Duplicate buttons are not permitted for toolbar profile &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_TOOLBAR002 - Duplicate buttons are not permitted for toolbar profile &1 ?

  The SAP error message CRM_AUI_TOOLBAR002 indicates that there are duplicate buttons defined in a toolbar profile. This error typically occurs when customizing or configuring the toolbar in SAP CRM (Customer Relationship Management) applications.
  Cause:
  The error is caused by having multiple buttons with the same identifier in a toolbar profile. Each button in a toolbar must have a unique identifier to avoid conflicts and ensure proper functionality. When the system detects duplicate identifiers, it raises this error.
  Solution:
  To resolve the error, you need to identify and remove the duplicate button entries from the toolbar profile. Here are the steps to do this:
  
  
  Access the Toolbar Configuration:
  
  Go to the transaction code CRMD_ORDER or the relevant transaction where the toolbar is configured.
  Navigate to the toolbar settings or customization area.
  
  
  
  Check the Toolbar Profile:
  
  Identify the toolbar profile that is causing the issue (the profile name will be indicated in the error message as &1).
  Open the toolbar profile for editing.
  
  
  
  Identify Duplicate Buttons:
  
  Review the list of buttons defined in the toolbar profile.
  Look for buttons that have the same identifier or function.
  
  
  
  Remove or Rename Duplicates:
  
  If you find duplicate buttons, you can either remove one of them or rename it to ensure that all buttons have unique identifiers.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes to the toolbar profile.
  
  
  
  Test the Toolbar:
  
  Go back to the application and test the toolbar to ensure that the error no longer appears and that the toolbar functions as expected.
  
  
  
  Related Information:
  
  Toolbar Profiles: Toolbar profiles in SAP CRM define the layout and functionality of toolbars in various applications. They can be customized to include specific buttons for actions relevant to the business process.
  Transaction Codes: Familiarize yourself with relevant transaction codes for toolbar customization, such as CRMD_ORDER, SE80 (Object Navigator), or SE41 (Menu Painter) for more advanced configurations.
  SAP Notes: Check SAP Notes and documentation for any known issues or updates related to toolbar configurations in your specific version of SAP CRM.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.