How To Fix CRM_AUI_TOOLBAR000 - Buttons &1 and &2 cannot be included in the same toolbar profile (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_TOOLBAR - Messages For Toolbar Maintenance In Agent Inbox

• Message number: 000

• Message text: Buttons &1 and &2 cannot be included in the same toolbar profile (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_TOOLBAR000 - Buttons &1 and &2 cannot be included in the same toolbar profile (&3) ?

  The SAP error message CRM_AUI_TOOLBAR000 indicates that there is a conflict in the toolbar configuration within the SAP CRM system. Specifically, it states that two buttons (denoted as &1 and &2) cannot be included in the same toolbar profile (denoted as &3). This typically occurs when there are restrictions or rules in place that prevent certain buttons from being grouped together in a single toolbar.
  Cause:
  
  Conflicting Button Functionality: The buttons in question may have conflicting functionalities or roles that do not allow them to coexist in the same toolbar.
  Toolbar Profile Configuration: The toolbar profile may have been configured incorrectly, or there may be predefined rules in the system that restrict certain combinations of buttons.
  Custom Development: If there are custom buttons or modifications in the system, they may not adhere to the standard rules, leading to this error.
  
  Solution:
  
  Review Toolbar Configuration: Check the configuration of the toolbar profile in the SAP CRM system. Ensure that the buttons you are trying to include do not have any restrictions against being used together.
  Modify Toolbar Profile: If the buttons are indeed incompatible, consider creating a new toolbar profile that includes only compatible buttons or separating the conflicting buttons into different profiles.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on toolbar configurations and restrictions.
  Check for Custom Code: If there are custom developments involved, review the code to ensure that it complies with the standard SAP toolbar rules.
  Testing: After making changes, test the toolbar configuration to ensure that it works as expected without triggering the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on toolbar configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with transaction codes related to toolbar configuration, such as CRMD_ORDER for order management or CRMD_ORDERADM_H for accessing the order administration.
  
  By following these steps, you should be able to resolve the error and successfully configure your toolbar profile in SAP CRM.