How To Fix CRM_ARCHIVE029 - Linked service confirmation for &1 does not have status "Archivable"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 029

• Message text: Linked service confirmation for &1 does not have status "Archivable"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE029 - Linked service confirmation for &1 does not have status "Archivable" ?

  The SAP error message CRM_ARCHIVE029 indicates that a linked service confirmation for a specific object (denoted by &1) does not have the status required for archiving. This typically occurs in the context of archiving data in SAP CRM (Customer Relationship Management) systems, where certain records must meet specific criteria to be eligible for archiving.
  Cause:
  The error arises when the system attempts to archive a service confirmation that is linked to a service order or another object, but the status of that confirmation does not meet the archiving criteria. Common reasons for this include:
  
  Status Issues: The service confirmation may be in a status that is not considered "archivable." For example, it might be in a status indicating that it is still active or under processing.
  Dependencies: There may be dependencies or linked objects that are still active or not yet archived, preventing the confirmation from being archived.
  Configuration Settings: The archiving configuration settings may not be correctly defined, leading to the system not recognizing the confirmation as archivable.
  
  Solution:
  To resolve the CRM_ARCHIVE029 error, you can take the following steps:
  
  
  Check Status: Review the status of the linked service confirmation. Ensure that it is in a status that is marked as archivable. You may need to change the status of the confirmation to an appropriate one that allows archiving.
  
  
  Review Dependencies: Check for any linked objects or dependencies that may be preventing the archiving process. Ensure that all related objects are also in an archivable state.
  
  
  Configuration Review: Verify the archiving configuration settings in your SAP system. Ensure that the archiving object and its associated statuses are correctly defined in the customizing settings.
  
  
  Consult Documentation: Refer to the SAP documentation for archiving service confirmations to understand the specific statuses that are considered archivable.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like SARA for archiving) to check the archiving logs and see if there are any additional details or errors that can provide more context.
  
  
  Test Archiving: After making the necessary changes, attempt to archive the service confirmation again to see if the issue is resolved.
  
  
  Related Information:
  
  Archiving Objects: Familiarize yourself with the specific archiving objects related to CRM, such as service confirmations, service orders, etc.
  SAP Notes: Check for any SAP Notes related to CRM archiving that may provide additional insights or patches for known issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully archive the service confirmation.