How To Fix CRM_ARCHIVE027 - Business object &1 has open preceding transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 027

• Message text: Business object &1 has open preceding transaction &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE027 - Business object &1 has open preceding transaction &2 ?

  The SAP error message CRM_ARCHIVE027 indicates that there is an issue with archiving a business object because it has an open preceding transaction. This typically occurs in the context of archiving data in the SAP Customer Relationship Management (CRM) system, where certain business objects cannot be archived if they are still linked to active transactions.
  Cause:
  The error occurs when you attempt to archive a business object (e.g., a business partner, sales order, etc.) that has an associated preceding transaction that is still open or active. This means that there are dependencies or relationships that need to be resolved before the archiving process can proceed.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Preceding Transaction: The error message provides the business object and the preceding transaction that is causing the issue. You need to identify what this transaction is.
  
  
  Check Transaction Status: Review the status of the preceding transaction. If it is still open or in progress, you may need to complete or close it before proceeding with the archiving.
  
  
  Close or Complete Transactions: If possible, close or complete the preceding transaction. This may involve finalizing sales orders, closing service requests, or completing any other related processes.
  
  
  Review Dependencies: Check for any other dependencies that might be preventing the archiving of the business object. This could include linked documents, open items, or other related business objects.
  
  
  Retry Archiving: Once the preceding transaction is closed and all dependencies are resolved, attempt the archiving process again.
  
  
  Consult Documentation: If you are unsure about the specific transactions or dependencies, refer to SAP documentation or consult with your SAP administrator for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you manage business objects and transactions (e.g., CRM_ORDER, CRM_MAINTAIN).
  Archiving Process: Understand the archiving process in SAP, including the configuration and prerequisites for archiving business objects.
  SAP Notes: Check for any SAP Notes related to archiving issues or specific error messages that may provide additional insights or solutions.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ARCHIVE027 error and successfully archive the business object.