How To Fix CRM_ARCHIVE026 - Transaction &1 is billing-relevant; status of transaction must be billed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 026

• Message text: Transaction &1 is billing-relevant; status of transaction must be billed

What causes this issue?

The archivability check has shown that the given document cannot be
archived.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

A document can be archived if it fulfills archivability criteria. These
criteria can vary according to archiving object. For further
information on the archivability check, see Help -> SAP Library -> SAP
Customer Relationship Management -> CRM Cross-Application Components ->
Data Archiving.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE026 - Transaction &1 is billing-relevant; status of transaction must be billed ?

  The SAP error message CRM_ARCHIVE026 indicates that a transaction is billing-relevant, and its status must be billed before it can be archived. This error typically arises in the context of archiving processes in SAP Customer Relationship Management (CRM) when attempting to archive transactions that have not yet been billed.
  Cause:
  The primary cause of this error is that the transaction you are trying to archive has a status that indicates it is still pending billing. In SAP CRM, certain transactions (like sales orders, service orders, etc.) must be fully processed and billed before they can be archived. If there are any outstanding billing items or if the transaction is still in a state that requires billing, the system will prevent archiving to ensure data integrity.
  Solution:
  To resolve this error, you need to ensure that the transaction is fully billed. Here are the steps you can take:
  
  
  Check Transaction Status: Review the status of the transaction in question. You can do this by navigating to the transaction in the CRM system and checking its details.
  
  
  Complete Billing: If the transaction is indeed billing-relevant, ensure that all necessary billing documents have been created and processed. This may involve:
  
  Creating an invoice for the transaction.
  Ensuring that all billing-related items are completed.
  
  
  
  Update Status: Once the billing is complete, the status of the transaction should be updated accordingly. This may involve changing the status manually or allowing the system to update it automatically based on the billing process.
  
  
  Retry Archiving: After confirming that the transaction has been billed and its status is updated, attempt to archive the transaction again.
  
  
  Related Information:
  
  Transaction Types: Understand the specific transaction types that are billing-relevant in your SAP CRM system. This can vary based on your configuration and business processes.
  Archiving Process: Familiarize yourself with the archiving process in SAP CRM, including the prerequisites for archiving and the necessary configurations.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  Consult Documentation: Review the SAP Help Portal or your organization's internal documentation for specific guidelines on handling billing and archiving in your SAP environment.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.