How To Fix CRM_ARCHIVE025 - Transaction &1 cannot be archived as a linked transaction is open

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 025

• Message text: Transaction &1 cannot be archived as a linked transaction is open

What causes this issue?

The archivability check has shown that the given document cannot be
archived.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

A document can be archived if it fulfills archivability criteria. These
criteria can vary according to archiving object. For further
information on the archivability check, see Help -> SAP Library -> SAP
Customer Relationship Management -> CRM Cross-Application Components ->
Data Archiving.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE025 - Transaction &1 cannot be archived as a linked transaction is open ?

  The SAP error message CRM_ARCHIVE025 indicates that a transaction cannot be archived because there is a linked transaction that is currently open. This is a common issue in SAP systems when dealing with archiving processes, particularly in the Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when you attempt to archive a transaction (denoted by &1) that has dependencies or linked transactions that are still active or open. This could be due to:
  
  Open Transactions: There are related transactions that have not been completed or closed.
  Dependencies: The transaction you are trying to archive is linked to other transactions that are still in use.
  Incomplete Processes: The transaction may be part of a workflow or process that has not been finalized.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Linked Transactions:
  
  Use transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to check for any open or linked transactions related to the one you are trying to archive.
  Review the transaction details to see if there are any associated documents or processes that need to be addressed.
  
  
  
  Close or Complete Linked Transactions:
  
  If you find any open transactions, complete or close them as necessary. This may involve finalizing sales orders, service orders, or any other related documents.
  
  
  
  Check for Workflows:
  
  If the transaction is part of a workflow, ensure that all steps in the workflow are completed and that the workflow is not in a pending state.
  
  
  
  Use Archiving Object:
  
  Ensure that you are using the correct archiving object and that all prerequisites for archiving are met. You can check the archiving settings in transaction SARA.
  
  
  
  Retry Archiving:
  
  Once all linked transactions are closed, attempt to archive the transaction again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), CRM_ORDER, and CRM_ORDER_MAINTAIN.
  Archiving Customization: Review the archiving configuration in your SAP system to ensure that it is set up correctly for the CRM module.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Documentation: Refer to SAP documentation for archiving processes in CRM to understand the dependencies and requirements better.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.