How To Fix CRM_ARCHIVE024 - Business object &1 has open follow-up transaction &2


CRM_ARCHIVE024 - Overview

  • Message type: E = Error

  • Message class: CRM_ARCHIVE - One Order Archiving

  • Message number: 024

  • Message text: Business object &1 has open follow-up transaction &2

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  • Self-Explanatory Message

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CRM_ARCHIVE024 - Details

  • The SAP error message CRM_ARCHIVE024 indicates that there is an issue with archiving a business object because it has open follow-up transactions. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to archive a business object (like a sales order, activity, etc.) that is still linked to other active transactions.
    
    Cause: The error arises when: The business object you are trying to archive has one or more follow-up transactions that are still open or active. Follow-up transactions are dependent on the business object and must be closed or completed before the archiving process can proceed.
    Solution: To resolve this error, you can follow these steps: Identify Open Follow-Up Transactions: Use transaction codes like CRM_ORDER or CRM_ACTIVITY to check for any open follow-up transactions related to the business object in question. You can also use the SAP transaction SE11 to look at the database tables related to the business object to find any linked

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