How To Fix CRM_ARCHIVE014 - Error calling up status management

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 014

• Message text: Error calling up status management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE014 - Error calling up status management ?

  The SAP error message CRM_ARCHIVE014, which indicates an issue with calling up status management, typically arises in the context of archiving and managing data in the SAP Customer Relationship Management (CRM) system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: The error may occur due to inconsistencies in the archived data or the status management data.
  Missing Authorizations: The user may not have the necessary authorizations to access the status management functionality.
  Configuration Issues: Incorrect configuration settings in the status management or archiving process can lead to this error.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and manage status information. This can be done by reviewing the user roles and permissions in the SAP system.
  
  
  Data Consistency Check: Run consistency checks on the archived data and the status management data. This can often be done using transaction codes like SARA (for archiving) and CRMD_ORDER (for status management).
  
  
  Review Configuration: Check the configuration settings related to status management and archiving. Ensure that all necessary settings are correctly configured.
  
  
  Update SAP System: If the error is due to a known bug, check for any available patches or updates for your SAP CRM system. Applying the latest support packages or notes from SAP can resolve many issues.
  
  
  Consult SAP Notes: Search for specific SAP Notes related to the error message CRM_ARCHIVE014 in the SAP Support Portal. These notes may provide additional insights or specific fixes.
  
  
  Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA for archiving and CRMD_ORDER for managing CRM orders.
  Documentation: Review SAP documentation related to archiving and status management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ARCHIVE014 error effectively.