How To Fix CRM_ARCHIVE016 - Date of archiving attempt saved in the document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 016

• Message text: Date of archiving attempt saved in the document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE016 - Date of archiving attempt saved in the document ?

  The SAP error message CRM_ARCHIVE016 indicates that there is an issue related to the archiving process in the SAP Customer Relationship Management (CRM) system. Specifically, this message states that the date of the archiving attempt has been saved in the document, which typically means that the system has recorded an unsuccessful attempt to archive a document.
  Cause:
  
  Archiving Configuration Issues: There may be misconfigurations in the archiving settings or parameters that prevent successful archiving.
  Document Status: The document may be in a status that does not allow it to be archived (e.g., it may be locked or in use).
  Data Consistency Issues: There could be inconsistencies or errors in the data that prevent the archiving process from completing successfully.
  Authorization Issues: The user attempting to perform the archiving may not have the necessary authorizations to execute the archiving process.
  Technical Errors: There may be underlying technical issues, such as database problems or system errors, that are causing the archiving process to fail.
  
  Solution:
  
  Check Archiving Configuration: Review the archiving settings in the SAP system to ensure they are correctly configured. This includes checking the archiving object settings and the relevant customizing settings.
  Review Document Status: Check the status of the document that is being archived. Ensure that it is not locked or in a state that prevents archiving.
  Data Consistency Check: Perform a consistency check on the data related to the document. This may involve running specific reports or transactions to identify and resolve any data issues.
  Authorization Check: Ensure that the user has the necessary authorizations to perform archiving. This may involve checking user roles and permissions.
  Review Logs and Error Messages: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context on why the archiving attempt failed.
  Consult SAP Notes: Look for relevant SAP Notes that may address known issues related to the CRM archiving process. SAP Notes often provide solutions or workarounds for specific error messages.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Archiving Process: Understand the overall archiving process in SAP CRM, including the steps involved and the importance of archiving for data management and system performance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and SARI (Archive Information System) for managing archiving processes.
  Documentation: Review SAP documentation related to archiving in CRM for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the CRM_ARCHIVE016 error and implement a solution to resolve it.