How To Fix CRM_APPROVAL103 - No approval sets found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 103

• Message text: No approval sets found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL103 - No approval sets found in database ?

  The SAP error message CRM_APPROVAL103: No approval sets found in database typically occurs in the context of the SAP Customer Relationship Management (CRM) module when the system is unable to find any approval sets that match the criteria for processing a particular transaction or request. This can happen in various scenarios, such as when trying to approve a sales order, service request, or any other CRM-related document that requires approval.
  Causes:
  
  Missing Approval Sets: The most common cause is that there are no approval sets defined in the system for the specific transaction type or approval process you are trying to execute.
  Incorrect Configuration: The approval process may not be properly configured in the system, leading to the absence of relevant approval sets.
  Authorization Issues: The user may not have the necessary authorizations to view or access the approval sets.
  Data Inconsistencies: There may be inconsistencies or issues in the database that prevent the system from retrieving the approval sets.
  
  Solutions:
  
  
  Define Approval Sets:
  
  Navigate to the configuration settings in SAP CRM.
  Go to the relevant area for approval management (e.g., transaction types, approval processes).
  Create or define the necessary approval sets that are required for the specific transaction.
  
  
  
  Check Configuration:
  
  Ensure that the approval process is correctly configured in the system.
  Verify that the approval sets are linked to the appropriate transaction types.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the approval sets.
  If needed, consult with your SAP security team to adjust the roles.
  
  
  
  Database Consistency Check:
  
  Perform a consistency check on the database to identify any issues that may be affecting the retrieval of approval sets.
  Use transaction codes like SE11 or SE16 to inspect the relevant tables for approval sets.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to approval processes in CRM for any specific guidance or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the approval process.
  SAP Notes: Search for SAP Notes related to CRM approval processes for any known issues or patches that may address the problem.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.