How To Fix CRM_1O_SCI_RT013 - Object list entry with product &1 could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 013

• Message text: Object list entry with product &1 could not be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT013 - Object list entry with product &1 could not be deleted ?

  The SAP error message CRM_1O_SCI_RT013 indicates that there was an attempt to delete an object list entry associated with a product, but the deletion was unsuccessful. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with product-related data.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Data Integrity Issues: The product entry may be linked to other objects or transactions that prevent its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the object list entry.
  System Configuration: There may be specific configurations or settings in the system that restrict the deletion of certain entries.
  Locked Entries: The entry may be locked by another user or process, preventing deletion.
  Dependencies: The product may have dependencies or relationships with other objects that need to be resolved before deletion.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Dependencies: Investigate if the product is linked to other objects (e.g., sales orders, contracts) that need to be addressed before deletion.
  Review Authorizations: Ensure that the user attempting the deletion has the necessary authorizations to perform this action.
  Unlock Entries: If the entry is locked, identify the user or process that has locked it and resolve the lock.
  Consult Configuration: Review the system configuration to ensure that there are no restrictions on deleting the object list entry.
  Use Transaction Codes: Utilize relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to check the status of the product and its related objects.
  Error Logs: Check the system logs (e.g., SLG1) for more detailed error messages that may provide additional context on why the deletion failed.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide patches/updates.
  Documentation: Review SAP documentation related to CRM object management and product data handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to successfully delete the object list entry associated with the product.