How To Fix CRM_1O_SCI_RT014 - Internal error occurred in communication with solution configurator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 014

• Message text: Internal error occurred in communication with solution configurator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT014 - Internal error occurred in communication with solution configurator ?

  The SAP error message CRM_1O_SCI_RT014 indicates that an internal error occurred during communication with the Solution Configurator. This error can arise due to various reasons, including configuration issues, system inconsistencies, or problems with the underlying data.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the Solution Manager or the CRM system that prevent proper communication.
  Data Inconsistencies: Inconsistent or corrupted data in the CRM system can lead to errors during processing.
  System Performance: High load on the system or performance issues can cause timeouts or failures in communication.
  Network Issues: Problems with network connectivity between the CRM system and the Solution Configurator can lead to communication errors.
  Software Bugs: There may be bugs in the version of the software you are using that could lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Solution Configurator and ensure that they are set up correctly. This includes checking the RFC connections and ensuring that all necessary components are properly configured.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or corruption. This may involve checking master data, transaction data, and any relevant configuration data.
  System Monitoring: Monitor system performance and check for any bottlenecks or issues that could be affecting communication. This may involve checking system logs and performance metrics.
  Network Diagnostics: Conduct network diagnostics to ensure that there are no connectivity issues between the systems involved.
  Update Software: Ensure that you are using the latest version of the software and that all relevant patches have been applied. Check SAP Notes for any known issues related to this error.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots that may help in diagnosing the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the error message CRM_1O_SCI_RT014. SAP frequently publishes notes that address known issues and provide solutions or workarounds.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions may have been shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.