How To Fix CRM_1O_SCI_RT015 - Description changed by solution configurator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 015

• Message text: Description changed by solution configurator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT015 - Description changed by solution configurator ?

  The SAP error message CRM_1O_SCI_RT015, which states "Description changed by solution configurator," typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues related to the configuration of solutions or service requests.
  Cause:
  
  Configuration Changes: This error often arises when there are changes made to the solution description or configuration settings in the Solution Manager or CRM system that are not properly synchronized or updated.
  Data Inconsistency: There may be inconsistencies in the data between the solution configurator and the CRM system, leading to discrepancies in the descriptions.
  User Permissions: Sometimes, the user may not have the necessary permissions to view or modify certain configurations, leading to this error.
  
  Solution:
  
  Check Configuration Settings: Review the configuration settings in the Solution Manager and ensure that they are correctly set up. Make sure that any changes made are properly saved and activated.
  Synchronize Data: If there are discrepancies, try to synchronize the data between the solution configurator and the CRM system. This may involve re-importing or updating the solution descriptions.
  User Permissions: Verify that the user has the appropriate permissions to access and modify the solution configurations. If not, adjust the user roles accordingly.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and Solution Manager for any specific instructions or patches that may address this error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide specific guidance based on the version of your system and the context of the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.