How To Fix CRM_1O_SCI_RT011 - Solution configurator: Relevant subitems deleted after root item change

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 011

• Message text: Solution configurator: Relevant subitems deleted after root item change

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT011 - Solution configurator: Relevant subitems deleted after root item change ?

  The SAP error message CRM_1O_SCI_RT011 indicates that relevant subitems have been deleted after a change was made to the root item in the Solution Configurator. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with solution configurations that involve hierarchical item structures.
  Cause:
  The error is usually caused by one of the following scenarios:
  
  Modification of Root Item: When the root item of a solution is modified (e.g., changing its attributes, status, or other properties), it may lead to the deletion of associated subitems if they are no longer valid or relevant based on the new configuration of the root item.
  Inconsistent Data: There may be inconsistencies in the data model or configuration settings that lead to the automatic deletion of subitems when the root item is changed.
  Business Rules: Certain business rules or dependencies defined in the system may dictate that subitems are no longer valid if the root item is altered.
  
  Solution:
  To resolve this error, consider the following steps:
  
  Review Changes: Check the changes made to the root item. Ensure that the modifications are valid and do not conflict with the existing subitems.
  Recreate Subitems: If the subitems were deleted and are still needed, you may need to recreate them manually after ensuring that the root item is correctly configured.
  Check Dependencies: Investigate any dependencies or rules that may affect the relationship between the root item and its subitems. Adjust these rules if necessary.
  Data Consistency Check: Perform a consistency check on the solution configuration to identify any other potential issues that may need to be addressed.
  Consult Documentation: Refer to SAP documentation or notes related to the Solution Configurator for any specific guidelines or known issues regarding item relationships.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is a recurring problem or if you suspect a bug in the system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to solution configuration (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to navigate and troubleshoot effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the error and ensure that your solution configurations are functioning as intended.