How To Fix CRM_1O_SCI_RT005 - Item qty not updated from solution configurator; item category is missing

CRM_1O_SCI_RT005 - Overview

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 005

• Message text: Item qty not updated from solution configurator; item category is missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT005 - Item qty not updated from solution configurator; item category is missing ?

  The SAP error message CRM_1O_SCI_RT005 indicates that there is an issue with the item quantity not being updated from the solution configurator due to a missing item category. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with solution configurations.
  
  Cause:
  
  Missing Item Category: The primary cause of this error is that the item category for the item in question is not defined or is missing in the system. The item category is crucial for determining how the item behaves in the sales process.
  
  Configuration Issues: There may be issues with the configuration settings in the solution configurator or the item category settings in the CRM system.
  Data Inconsistencies: There could be inconsistencies in the data related to the item or the configuration that prevent the system from processing the item correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to update the item quantity.
  
  
  Solution:
  
  
  Check Item