How To Fix CRM_1O_SCI_RT003 - Internal error caused by missing system Customizing setting

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 003

• Message text: Internal error caused by missing system Customizing setting

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT003 - Internal error caused by missing system Customizing setting ?

  The SAP error message CRM_1O_SCI_RT003 indicates that there is an internal error due to missing system customizing settings. This error typically arises in the context of SAP Customer Relationship Management (CRM) when certain required configurations or settings are not properly defined in the system.
  Cause:
  The error is usually caused by one or more of the following issues:
  
  Missing Customizing Settings: Certain required customizing settings in the SAP system are not configured. This could involve settings related to the integration of CRM with other SAP modules or external systems.
  Inconsistent Data: There may be inconsistencies in the data that the system is trying to process, which can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access certain customizing settings or data.
  System Configuration: The system may not be properly configured for the specific business processes being executed.
  
  Solution:
  To resolve the CRM_1O_SCI_RT003 error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and verify that all necessary settings related to the CRM module are correctly configured.
  Pay special attention to settings related to integration with other modules (like SAP ERP) or external systems.
  
  
  
  Review Transaction Logs:
  
  Check transaction logs or system logs (using transaction codes like SLG1) to identify any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data being processed. Ensure that all required fields are populated and that there are no missing or incorrect entries.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the required customizing settings and data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message. SAP Notes may provide additional insights or patches that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on required customizing settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing), SLG1 (for logs), and others that may help in troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_1O_SCI_RT003 error in your SAP system.