How To Fix CRM_1O_SCI_RT002 - Internal error; incomplete or inconsistent solution configurator data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 002

• Message text: Internal error; incomplete or inconsistent solution configurator data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT002 - Internal error; incomplete or inconsistent solution configurator data ?

  The SAP error message CRM_1O_SCI_RT002 indicates an internal error related to the Solution Configurator in SAP CRM (Customer Relationship Management). This error typically arises when there is incomplete or inconsistent data in the solution configurator, which can prevent the system from processing requests correctly.
  Causes:
  
  Incomplete Configuration Data: The solution configurator may be missing required data or configurations that are necessary for processing.
  Inconsistent Data: There may be conflicting or incorrect data entries in the solution configurator that lead to inconsistencies.
  System Bugs: There could be bugs or issues in the SAP system that cause the error to occur.
  Data Migration Issues: If data has been migrated from another system or version, it may not have been properly formatted or validated.
  Custom Development: Custom enhancements or developments may interfere with the standard functionality of the solution configurator.
  
  Solutions:
  
  Check Configuration Data: Review the configuration data in the solution configurator to ensure that all required fields are filled out correctly and that there are no missing entries.
  Validate Data Consistency: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies in the data. Ensure that all related objects are correctly linked and that there are no orphaned records.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what might be causing the issue.
  Recreate the Configuration: If the configuration is found to be corrupt or incomplete, consider recreating it from scratch.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Consult Documentation: Review the official SAP documentation for the Solution Configurator to ensure that all configurations are set up according to best practices.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing and troubleshooting CRM orders.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve underlying issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_1O_SCI_RT002 error in your SAP system.