How To Fix CRM_1O_SCI_DT001 - No solution config.-relevant transaction type determined in Customizin

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_DT - Designtime functions for SCI

• Message number: 001

• Message text: No solution config.-relevant transaction type determined in Customizin

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_DT001 - No solution config.-relevant transaction type determined in Customizin ?

  The SAP error message CRM_1O_SCI_DT001 indicates that there is no solution configuration relevant transaction type determined in the customizing settings. This error typically occurs in the SAP Customer Relationship Management (CRM) module when trying to create or process a transaction that requires a specific configuration that has not been set up correctly.
  Cause:
  
  Missing Configuration: The transaction type you are trying to use is not configured in the system. This could be due to missing entries in the customizing settings.
  Incorrect Transaction Type: The transaction type being used may not be relevant for the solution you are working with.
  Customizing Settings: The customizing settings for the solution or transaction type may not have been properly maintained or activated.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant area for CRM and check the settings for transaction types.
  Ensure that the transaction type you are trying to use is defined and configured correctly.
  
  
  
  Define Transaction Types:
  
  If the transaction type is missing, you may need to define it. This can be done in the IMG under:
  
  Customer Relationship Management -> Basic Functions -> Transaction Management -> Define Transaction Types.
  
  
  Make sure to assign the correct solution and relevant settings to the transaction type.
  
  
  
  Assign Solution to Transaction Type:
  
  Ensure that the transaction type is assigned to the correct solution. This can be done in the customizing settings where you define the relationship between solutions and transaction types.
  
  
  
  Check for Dependencies:
  
  Sometimes, the error can be caused by dependencies on other configurations. Ensure that all related settings are correctly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types are used to categorize different types of business transactions. Each transaction type can have specific settings and behaviors.
  Solutions: Solutions in SAP CRM are used to manage and track customer issues, requests, and other interactions. Each solution can have specific transaction types associated with it.
  Documentation: Refer to SAP Help documentation for detailed information on configuring transaction types and solutions in CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation, as they may have access to additional logs or settings that could help diagnose the problem.