How To Fix CRM_1O_MASS_CHANGE099 - Unable to save in background

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_MASS_CHANGE - General messages for mass changes

• Message number: 099

• Message text: Unable to save in background

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_MASS_CHANGE099 - Unable to save in background ?

  The SAP error message CRM_1O_MASS_CHANGE099 Unable to save in background typically occurs in the context of mass changes in the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to save changes made in the background processing mode. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Background Job Configuration: The background job may not be configured correctly, or there may be issues with the job scheduling.
  Authorization Issues: The user executing the mass change may not have the necessary authorizations to perform the action in the background.
  Data Consistency Issues: There may be inconsistencies or errors in the data being processed, which prevent the system from saving changes.
  System Performance: If the system is under heavy load, it may struggle to process background jobs effectively.
  Transaction Locking: Other transactions may be locking the data that is being modified, preventing the background job from completing.
  
  Solutions:
  
  Check Background Job Logs: Review the logs of the background job to identify any specific errors or warnings that can provide more context about the failure.
  Run in Foreground: If possible, try running the mass change in the foreground instead of the background to see if it completes successfully.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the mass change. You may need to consult with your SAP security team.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors that could cause the save operation to fail.
  System Performance Monitoring: Monitor system performance and check for any resource bottlenecks that may be affecting background job processing.
  Check for Locks: Use transaction codes like SM12 to check for locks on the data being modified and resolve any conflicts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor background jobs), SM21 (system log), and ST22 (dump analysis) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to mass changes in CRM for best practices and guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.