How To Fix CRM_1O_SCI_RT007 - Object list entry with product &1 still exists; new entry not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_SCI_RT - messages from iterface OneOrder <-> Solution Configurator

• Message number: 007

• Message text: Object list entry with product &1 still exists; new entry not created

What causes this issue?

You tried to create a new object list entry with product &SYST-MSGV1& in
an item that is controlled by the Solution Configurator (SC), but
another object list entry with product &SYST-MSGV1& already exists.
In items that are controlled by SC, the possible object list entries
are also controlled by SC. In SC-controlled items, a product can only
occur in one object list entry - it is not possible to create several
object list entries with the same product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the the input help to determine the products for which object list
entries can be created in this item.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_SCI_RT007 - Object list entry with product &1 still exists; new entry not created ?

  The SAP error message CRM_1O_SCI_RT007 indicates that there is an attempt to create a new entry in the object list for a product, but an existing entry for that product already exists. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with product data or object lists.
  Cause:
  The error is caused by the following scenarios:
  
  Duplicate Entry: The product you are trying to add already exists in the object list. SAP does not allow duplicate entries for the same product in the same context.
  Data Integrity Rules: The system has built-in data integrity rules that prevent the creation of duplicate records to maintain consistency and accuracy in the database.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Entries:
  
  Review the object list to see if the product already exists. You can do this by navigating to the relevant transaction or using the appropriate report to list existing entries.
  
  
  
  Modify Existing Entry:
  
  If the product already exists and you need to update it, consider modifying the existing entry instead of creating a new one.
  
  
  
  Delete Duplicate Entry:
  
  If you find that the existing entry is indeed a duplicate and not needed, you can delete it before attempting to create a new entry.
  
  
  
  Consult Documentation:
  
  Check the SAP documentation or help files related to the specific transaction or module you are working with for any additional guidelines on managing object lists.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your specific scenario, you may be using transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others related to CRM object management.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional context or fixes.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.