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How To Fix CREDIT_WB004 - No credit check performed for &3; reason: &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CREDIT_WB - Credit Workbench

  • Message number: 004

  • Message text: No credit check performed for &3; reason: &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CREDIT_WB004 - No credit check performed for &3; reason: &4 ?

    The SAP error message CREDIT_WB004 indicates that no credit check was performed for a specific customer or transaction due to a defined reason. The placeholders &3 and &4 in the message typically represent the customer account and the reason for the credit check not being executed, respectively.

    Cause:

    The error can occur due to several reasons, including but not limited to:

    1. Credit Management Settings: The credit management settings for the customer may not be configured correctly. This could include missing credit control area assignments or incorrect credit limits.

    2. Customer Master Data: The customer master data may not have the necessary credit information filled out, such as credit limits or risk categories.

    3. Credit Check Configuration: The credit check configuration in the system may be set to bypass checks under certain conditions, which could lead to this message being triggered.

    4. Document Type Settings: The document type being used for the transaction may not be configured to perform a credit check.

    5. Status of the Customer: The customer may be flagged in a way that prevents credit checks, such as being marked as blocked for credit.

    Solution:

    To resolve the CREDIT_WB004 error, you can take the following steps:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or FD03 for company code data).
      • Ensure that the credit control area is assigned and that the credit limit and risk category are properly set.
    2. Review Credit Management Settings:

      • Check the credit management settings in the configuration (transaction code SPRO).
      • Ensure that the credit control area is correctly defined and that the relevant settings for credit checks are activated.
    3. Examine Document Type Configuration:

      • Verify the configuration of the document type being used for the transaction (transaction code SPRO).
      • Ensure that the document type is set to perform credit checks.
    4. Check Customer Status:

      • Review the status of the customer to ensure they are not blocked for credit checks.
      • You can check this in the customer master data or through transaction code FD32.
    5. Consult with SAP Support:

      • If the issue persists after checking the above settings, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • XD03 - Display Customer (General Data)
      • FD03 - Display Customer (Company Code)
      • SPRO - Customizing Implementation Guide
      • FD32 - Change Customer Credit Management
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to credit checks and this error message.

    • Documentation: Review SAP documentation on credit management for detailed information on configuration and troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.

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