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Message type: E = Error
Message class: CREDIT_WB - Credit Workbench
Message number: 003
Message text: Transaction &3 rejected
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CREDIT_WB003
- Transaction &3 rejected ?The SAP error message CREDIT_WB003 indicates that a transaction has been rejected due to credit management issues. This typically occurs in the context of SAP's Credit Management module, which is used to assess the creditworthiness of customers and manage credit limits.
Cause:
The error message CREDIT_WB003 Transaction &3 rejected usually arises due to one or more of the following reasons:
- Exceeded Credit Limit: The customer has exceeded their credit limit, and the system is configured to reject transactions that would further increase the credit exposure.
- Credit Block: The customer account may be blocked for credit reasons, preventing any further transactions.
- Credit Risk Assessment: The system may have determined that the transaction poses a higher risk based on the customer's credit profile or payment history.
- Missing Credit Information: There may be missing or incomplete credit information for the customer, which prevents the system from making a proper credit assessment.
Solution:
To resolve the CREDIT_WB003 error, you can take the following steps:
Check Customer Credit Limit:
- Review the customer's credit limit in the system. You can do this by navigating to the customer master data (transaction code
XD03
for general data orFD03
for financial data).- If the limit is exceeded, consider adjusting the credit limit if appropriate, based on the customer's payment history and risk profile.
Review Credit Block Status:
- Check if the customer account is blocked for credit reasons. This can be done in the customer master data or through the credit management transaction (transaction code
FD32
).- If the account is blocked, you may need to remove the block after assessing the customer's creditworthiness.
Credit Risk Assessment:
- Review the credit risk assessment settings and ensure that they are configured correctly. This may involve checking the credit scoring model or risk categories assigned to the customer.
Update Credit Information:
- Ensure that all necessary credit information is up to date. This includes payment history, credit ratings, and any other relevant data that may affect the credit assessment.
Consult with Credit Management Team:
- If you are unsure about the appropriate actions to take, consult with your organization's credit management team or finance department for guidance.
Related Information:
FD32
(Change Customer Credit Management), FD03
(Display Customer), and FD70
(Credit Management Overview).By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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