How To Fix CREDIT_WB002 - Release &3 after credit check

SAP Error Message - Details

• Message type: E = Error

• Message class: CREDIT_WB - Credit Workbench

• Message number: 002

• Message text: Release &3 after credit check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CREDIT_WB002 - Release &3 after credit check ?

  The SAP error message CREDIT_WB002 typically indicates that a credit check has failed for a sales order or delivery, and the system is preventing the release of the document due to credit limit issues. The message usually states something like "Release &3 after credit check" where "&3" refers to the document number that is being processed.
  Cause:
  The error is generally caused by one of the following reasons:
  
  Exceeded Credit Limit: The customer has exceeded their credit limit, which is set in the customer master data.
  Credit Management Settings: The credit management settings in SAP may be configured to block the document if certain credit thresholds are exceeded.
  Open Items: There may be outstanding invoices or open items that contribute to the customer's credit exposure.
  Credit Group Settings: The credit group assigned to the customer may have specific rules that lead to the blocking of the document.
  
  Solution:
  To resolve the CREDIT_WB002 error, you can take the following steps:
  
  
  Check Customer Credit Limit:
  
  Go to the customer master data (transaction code FD03 for display).
  Check the credit limit set for the customer and compare it with their current credit exposure.
  
  
  
  Review Open Items:
  
  Use transaction code FBL5N to review the open items for the customer. Ensure that there are no overdue invoices or significant outstanding amounts.
  
  
  
  Adjust Credit Limit:
  
  If necessary, you can adjust the credit limit in the customer master data (transaction code FD02 for change) if you have the appropriate authorization.
  
  
  
  Release Blocked Document:
  
  If you determine that the credit situation is acceptable, you can manually release the blocked document. This can be done using transaction code V.02 (Release Blocked Sales Orders) or V.03 (Release Blocked Deliveries).
  
  
  
  Check Credit Management Configuration:
  
  Review the credit management configuration in the system (transaction code OB45 for credit control area settings) to ensure that the settings align with your business requirements.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about making changes to credit limits or releasing blocks, consult with your finance or credit management team for guidance.
  
  
  
  Related Information:
  
  Credit Management in SAP: Understanding how credit management works in SAP can help in troubleshooting similar issues. Familiarize yourself with the concepts of credit exposure, credit limits, and credit groups.
  SAP Notes: Check SAP Notes for any known issues or updates related to credit management and error messages.
  Documentation: Refer to SAP Help documentation for detailed information on credit management settings and processes.
  
  By following these steps, you should be able to identify the cause of the CREDIT_WB002 error and take appropriate action to resolve it.