How To Fix CREDIT_WB006 - Transaction &3 not rejected; reason: &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CREDIT_WB - Credit Workbench

• Message number: 006

• Message text: Transaction &3 not rejected; reason: &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CREDIT_WB006 - Transaction &3 not rejected; reason: &4 ?

  The SAP error message CREDIT_WB006 indicates that a transaction (identified by &3) was not rejected during the credit check process, and the reason for this is specified by &4. This message is typically related to the credit management functionality in SAP, which is used to assess the creditworthiness of customers before processing sales orders or deliveries.
  Cause:
  The error message CREDIT_WB006 can occur due to various reasons, including:
  
  Credit Limit Exceeded: The customer's credit limit may have been exceeded, but the system has not rejected the transaction due to specific settings or exceptions.
  Credit Check Configuration: The configuration for credit checks may allow certain transactions to bypass rejection even if they exceed limits.
  Customer Master Data: The customer master data may have settings that affect credit checks, such as credit group settings or risk categories.
  Open Items: There may be open items or overdue invoices that are not being considered in the credit check due to configuration settings.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  
  Review Credit Management Settings:
  
  Check the credit management settings in the SAP system to ensure that they are configured correctly. This includes reviewing the credit control area, credit limits, and credit check rules.
  
  
  
  Analyze Customer Master Data:
  
  Review the customer master data for the customer in question. Ensure that the credit group and risk category are set correctly and that the credit limit is appropriate.
  
  
  
  Check Open Items:
  
  Investigate any open items or overdue invoices for the customer. Ensure that these are being considered in the credit check process.
  
  
  
  Review Transaction Details:
  
  Look into the specific transaction (identified by &3) to understand why it was not rejected. Check if there are any exceptions or specific conditions that apply to this transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed information on credit management and the specific error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review customer credit data.
  Credit Management Configuration: Check the configuration in the SPRO transaction under Financial Accounting (New) > Accounts Receivable and Accounts Payable > Credit Management.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that may affect credit checks.
  
  By following these steps, you should be able to identify the cause of the CREDIT_WB006 error message and take appropriate action to resolve it.