How To Fix COOS034 - Order is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: COOS - Order Split

• Message number: 034

• Message text: Order is locked

What causes this issue?

You want to split an order that has been locked. However, this is not
possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can try to split the order again, once you have unlocked it.
You can find the <ZH>Unlock</> function by choosing <ZH>Functions ->
Restrict processing -> Unlock</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COOS034 - Order is locked ?

  The SAP error message COOS034 ("Order is locked") typically occurs when a user attempts to perform an action on a production order or a process order that is currently locked by another user or process. This locking mechanism is in place to prevent data inconsistencies and ensure that only one user can make changes to an order at a time.
  Causes of COOS034 Error
  
  User Lock: Another user is currently editing or processing the order.
  System Lock: The order may be locked by a background job or a system process.
  Transaction Lock: The order is being processed in a transaction that has not yet been completed.
  Incomplete Processes: Previous operations on the order may not have been completed, leaving it in a locked state.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to unlock or access the order.
  
  Solutions to COOS034 Error
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries. You can filter by the order number to see if it is locked and by whom.
  If you find that the order is locked by another user, you may need to wait until they finish their work.
  
  
  
  Contact the User:
  
  If you identify the user who has locked the order, you can reach out to them to see if they can release the lock.
  
  
  
  Release Locks:
  
  If the lock is no longer needed (e.g., the user has left the session), you can manually delete the lock entry in SM12 if you have the necessary authorizations. Be cautious with this approach, as it may lead to data inconsistencies.
  
  
  
  Check Background Jobs:
  
  Use transaction code SM37 to check if there are any background jobs that might be locking the order. If a job is running, you may need to wait for it to complete.
  
  
  
  Review Order Status:
  
  Ensure that the order is not in a status that prevents changes (e.g., completed or technically completed). You can check the order status in transaction CO03.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access and modify the order. If not, contact your SAP security team.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  CO03: Display Production Order
  SM12: Display and Delete Lock Entries
  SM37: Monitor Background Jobs
  CO02: Change Production Order
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to order locking.
  
  
  Documentation: Review SAP documentation for production order management to understand the locking mechanism better.
  
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.