How To Fix COM_PAYCARD_AUTH018 - Authorization not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYCARD_AUTH -

• Message number: 018

• Message text: Authorization not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYCARD_AUTH018 - Authorization not successful ?

  The SAP error message COM_PAYCARD_AUTH018: Authorization not successful typically occurs in the context of payment card processing within SAP systems. This error indicates that an authorization request for a payment card transaction has failed. Here are some common causes, potential solutions, and related information regarding this error:
  Causes:
  
  Invalid Card Information: The payment card details (number, expiration date, CVV) may be incorrect or not match the records held by the card issuer.
  Insufficient Funds: The cardholder may not have sufficient funds or credit available on the card.
  Card Restrictions: The card may have restrictions placed on it by the issuer, such as international transaction blocks or limits on transaction amounts.
  Expired Card: The card being used may have expired.
  Technical Issues: There may be issues with the payment gateway or the connection between SAP and the payment processor.
  Configuration Issues: Incorrect configuration settings in the SAP system related to payment processing or authorization settings.
  
  Solutions:
  
  Verify Card Details: Ensure that the payment card information entered is correct and up-to-date.
  Check Card Status: Contact the card issuer to verify if the card is active and has no restrictions.
  Review Transaction Limits: Ensure that the transaction amount does not exceed any limits set by the card issuer.
  Test with Different Card: If possible, try using a different payment card to see if the issue persists.
  Check System Configuration: Review the configuration settings in SAP related to payment processing and ensure they are set up correctly.
  Consult Logs: Check the SAP application logs for more detailed error messages that may provide additional context for the failure.
  Contact Payment Processor: If the issue seems to be on the payment processor's side, contact them for assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and authorization errors.
  Documentation: Review SAP documentation related to payment card processing for best practices and troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary roles and authorizations to perform payment card transactions.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or your organization's IT department for further investigation.