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How To Fix COM_PAYCARD_AUTH021 - Authorization function &1 and destination &2 do not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PAYCARD_AUTH -

  • Message number: 021

  • Message text: Authorization function &1 and destination &2 do not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PAYCARD_AUTH021 - Authorization function &1 and destination &2 do not exist ?

    The SAP error message COM_PAYCARD_AUTH021 indicates that there is an issue with the authorization function and destination specified in the system. This error typically arises in the context of payment card processing or integration with external payment systems.

    Cause:

    1. Missing Authorization Function: The specified authorization function (&1) does not exist in the system. This could be due to a configuration issue or a missing implementation.
    2. Invalid Destination: The destination (&2) that is supposed to be used for the authorization process is not defined or is incorrectly configured in the system.
    3. Configuration Issues: There may be issues in the configuration settings related to payment processing or the integration with external payment gateways.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for payment card processing in SAP. Ensure that the authorization function and destination are correctly defined.
      • Verify that the authorization function exists in the system. You can check this in the relevant transaction codes (e.g., SPRO for configuration).
    2. Define Missing Functions:

      • If the authorization function is missing, you may need to create it or ensure that the necessary components are installed and activated in your SAP system.
    3. Verify Destination Settings:

      • Check the settings for the destination in transaction SM59 (RFC Destinations). Ensure that the destination is correctly configured and that it points to the right external system.
      • Test the connection to the destination to ensure it is reachable and functioning properly.
    4. Consult Documentation:

      • Review the SAP documentation related to payment card processing and authorization functions to ensure that all necessary steps have been followed during configuration.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or access to logs that can help diagnose the problem.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SM59 (for RFC destinations), and others that may be pertinent to payment processing.
    • SAP Notes: Check for any SAP Notes related to this error message or payment card processing that may provide additional guidance or patches.
    • Testing: After making changes, conduct thorough testing to ensure that the authorization process works as expected without generating further errors.

    By following these steps, you should be able to identify and resolve the issue related to the COM_PAYCARD_AUTH021 error message in SAP.

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