How To Fix COM_PAYCARD_AUTH020 - RFC error - RFC text: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYCARD_AUTH -

• Message number: 020

• Message text: RFC error - RFC text: &1&2&3&4

What causes this issue?

RFC error.

System Response

The required function could not be carried out.

How to fix this error?

Check RFC server and/or setting (SM59).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYCARD_AUTH020 - RFC error - RFC text: &1&2&3&4 ?

  The SAP error message COM_PAYCARD_AUTH020 typically relates to issues with the payment card authorization process in the SAP system. The error message indicates that there is a problem with the Remote Function Call (RFC) communication, which is essential for processing payment card transactions.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the payment gateway or external service.
  Configuration Errors: Incorrect configuration settings in the payment processing module or RFC destination settings can lead to this error.
  Authorization Issues: The payment card may not be authorized for the transaction, or there may be issues with the payment gateway's ability to process the request.
  System Errors: There could be issues with the SAP system itself, such as missing components or updates that affect the payment processing functionality.
  Data Issues: Incorrect or incomplete data being sent in the RFC call can also trigger this error.
  
  Solution:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the payment gateway. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration: Verify the configuration settings for the payment processing module and the RFC destination. Ensure that all necessary parameters are correctly set.
  Check Payment Gateway Status: Confirm that the payment gateway is operational and that there are no outages or issues on their end.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Test RFC Connection: Use transaction SM59 to test the RFC connection to the payment gateway. This can help identify if the connection is working properly.
  Data Validation: Ensure that the data being sent in the RFC call is complete and correctly formatted. Validate the payment card details and transaction information.
  Consult Documentation: Refer to the SAP documentation or the payment gateway's API documentation for any specific requirements or troubleshooting steps related to the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the COM_PAYCARD_AUTH020 error.
  Payment Gateway Documentation: Review the documentation provided by the payment gateway for any specific error codes or troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.